Planner – Optimizer | Casablanca (Morocco)

Sol30 operates within a strongly organization-driven culture, where structured processes, reliability and efficiency are key drivers of performance. The company emphasizes rigor, quality standards and consistency, supported by a coordinated and secure management framework. This solid organizational foundation is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. A performance-oriented approach reinforces the focus on measurable results, while innovation plays a deliberately limited role.

Main missions:

As part of our field activities, we are looking for a Planner / Optimizer responsible for coordinating and optimizing field interventions.

As such, your main missions will be:

Plan and organize field interventions (after-sales service, installations, VTV, maintenance)
Ensure appointment scheduling with customers, taking operational constraints into account
Optimize technician routes (geographic areas, priorities, emergencies)
Monitor the progress of interventions and adjust the schedule in real-time
Ensure coordination between technical teams, logistics, and customers
Verify the availability of necessary equipment for interventions
Approve, if necessary, orders for parts required for operations
Manage unforeseen events and ensure customer satisfaction

Profile sought:

Associate's or Bachelor's degree (Bac+2 to Bac+3) in logistics, management, or equivalent
Experience in planning, scheduling, or coordinating interventions
Good command of IT tools (Excel, planning tools, ERP)
Organizational skills, responsiveness, and priority management
Excellent interpersonal skills and customer service orientation

Advantages:

Knowledge of intervention management tools
Basic understanding of inventory management or logistics