Operations Performance Manager (M/F) | Casablanca (Morocco)

Centrale Danone is recruiting an Operations Manager (M/F) to support operational performance, strengthen industrial excellence, and drive continuous improvement across its regional industrial network.

Key Responsibilities:

• Lead the monthly performance cycle by consolidating results from the entire supply chain, including production
• Monitor and analyze KPIs such as PR, productivity, losses, safety indicators, forecast accuracy (FA), DIO
• Ensure the accuracy and consistency of data across all African markets
• Identify performance gaps and produce actionable analyses for the CBUs
• Support factories in achieving productivity, efficiency, quality, and service level objectives
• Monitor supply chain reliability: planning accuracy, customer service level, logistics performance, and warehousing KPIs
• Lead or contribute to cross-functional transformation projects (digitalization, automation, planning tools, industrial systems, etc.)
• Act as a key partner in deploying global tools, methodologies, and best practices within Africa Dairy
• Support skills development: training local teams on KPIs, analysis tools, and governance processes
• Own the Ops performance dashboard and manage the reporting cadence
• Ensure alignment with Danone's global and regional reporting requirements

• Approximately 8 years of experience in Operations roles such as production, supply chain, purchasing, or operations planning.
• Strong analytical skills, with advanced proficiency in Excel, Power BI, and data visualization tools.
• Excellent understanding of end-to-end supply chain processes.
• Excellent communication, presentation, and influencing skills.
• Structured, detail-oriented, and highly analytical approach to problem-solving.
• Ability to thrive in ambiguous environments, make decisions, and drive results by mobilizing cross-functional teams.
• Comfortable in multicultural environments and managing diverse stakeholders.
• Proactive and solution-oriented mindset, with a strong focus on continuous improvement and operational excellence.