Counter Sales Agent | Casablanca (Morocco)

As part of strengthening our sales team, we are recruiting Counter Sales Agents in Casablanca. This is an opportunity to actively contribute to our growth and develop your commercial skills in a stimulating environment.

The main objective of this position is to ensure excellent customer service while actively participating in the development of turnover. You will be a key player in customer loyalty and in achieving our commercial objectives.

Your main tasks will include:

• Welcoming and advising customers at the counter: receiving customers, listening to their needs and offering them suitable solutions.
• Processing orders and ensuring delivery follow-up: checking stocks, validating the order on the system, and tracking customer orders until delivery.
• Ensuring administrative management: preparing quotes, purchase orders.
• Managing customer information requests and complaints professionally.
• Participating in sales and managing dormant stocks.

A Bac +2 level of education is required, ideally in a specialization focused on Sales.

Previous professional experience of 1 to 3 years in a similar role is highly appreciated.

To excel in this role, several skills are essential:

• Excellent interpersonal skills and well-developed listening abilities.
• Ease in oral and written communication.
• Good organization and accuracy in handling files.
• Knowledge of sales and negotiation techniques.
• Ability to work in a team and achieve goals.
• Proficiency in Excel
• Proficiency in sage X3 software

If you are motivated by the idea of taking on this challenge and your profile matches these expectations, don't wait to apply!