Account Manager | Casablanca (Morocco)

HP Search is recruiting for Teamwork Consulting, a firm specializing in HR Consulting/Training/Coaching/Teambuilding, an Account Manager M/F. 

The Account Manager and/or Business Developer contributes to the company's revenue growth by developing strategic business opportunities and managing a portfolio of prospects and clients. They design high-value-added offers in training, consulting, or recruitment, while ensuring the quality of services and customer satisfaction.

Main Responsibilities:

• Business development and prospecting
• Identify new business opportunities and prospect new clients.
• Carry out targeted prospecting actions in line with the firm's strategy.
• Develop high-value-added arguments and proposals, and tailor-made commercial offers (medium to large-scale plans, training cycles, specific programs).
• Respond to client consultations and develop personalized offers.
• Participate in contract negotiation and signing.
• Identify client needs and propose suitable solutions.
• Build a relationship of trust and long-term partnership with each client.
• Work closely with trainers, consultants, and internal teams to ensure the smooth execution of assignments.
• Monitor progress, quality, and performance of delivered services.
• Report on activities to the Firm's Management.
• Track invoicing and participate in payment collection.
• Update CRM tools and participate in dashboard updates.
• Participate in professional events, seminars, and trade shows to promote the company's offerings.
• Act as a brand ambassador with partners and prospects.

Profile sought:

• Bachelor's or Master's degree in commerce, HR management, or equivalent.
• Minimum 3 years of experience in a similar role.
• Knowledge of the training, consulting, or recruitment sectors is a plus.

Required skills:

• Excellent interpersonal skills and customer service orientation.
• A drive for achievement and resilience.
• Skills in consultative B2B sales and negotiation.
• Organizational skills and thoroughness in file management.
• Proficiency in office and CRM tools.