Job Summary
To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, warranty programs and accessories.
Job Responsibilities
Sales
• Promotes products and services to customers via online chatting.
• Maximizes sales transactions to achieve and exceed sales targets.
• Strives to achieve pre-set sales targets in cash, warranties and accessories.
• Seeks to improve and enhance his/her level of product knowledge.
• Ensuring sales opportunities are constantly converted to sales transactions.
• Creating sales invoices and mastering BO & POS applications.
Customer Service
• Follow the quality assurance guidelines in dealing with the customers.
• Provide high level of service to all customers.
• Being constantly aware of customer needs
• Interacts with customers via WhatsApp and live chat in a friendly and honest manner.
• Demonstrates high level of product knowledge.
• Recommends and encourages customers for best products and services based on their own needs.
• Expedites sales process in an effective and efficient manner.
• Explains D&I and return and exchange policies to customers.
• Avoids harsh arguments and conflicts with customers.
Operations
• Being aware of all active and upcoming promotions.
• Keeps all company information including sales figures strictly confidential.
• Follows all company safety and security procedures.
• Master computer applications (Outlook, SAP, POS & BO)
Candidate Requirements:
• High School/Diploma
• 0-2 years of experience
• Good English language
• Good communication skills
• Ability to work in a team
Alghanim Industries is one of the largest, privately owned companies in the Gulf region. A multi-national company in outlook with operations in 40 countries, Alghanim Industries is a multi-billion dollar company with more than 30 businesses. Alghanim Industries place a high value on commitment and investment in our people who contribute to the continued growth and vitalization of our business. Renowned for our progressive business culture and management philosophy, we consider finding and developing talented and energetic people the key to our continued success. Alghanim Industries has a heritage of over 100 years as a successful commercial enterprise in the Gulf region, with a proven track record of reacting to economic and market changes. As a result, this diversified multi-national corporation has built a reputation synonymous with market leadership.
