Ecommerce Sales

The Ecommerce Sales role in Kuwait is a dynamic position that involves driving online sales and enhancing the digital shopping experience for customers. This role is essential for businesses looking to expand their reach in the digital marketplace and requires a blend of sales acumen, marketing knowledge, and customer service skills. The ideal candidate will be responsible for developing strategies to increase online sales, managing product listings, and ensuring customer satisfaction through effective communication and support.

Responsibilities:

1. Develop and implement sales strategies to boost online revenue.
2. Manage and optimize product listings on various ecommerce platforms.
3. Analyze sales data and customer feedback to identify trends and opportunities.
4. Coordinate with marketing teams to create promotional campaigns that drive traffic to the online store.
5. Provide exceptional customer service by addressing inquiries and resolving issues promptly.
6. Monitor inventory levels and coordinate with suppliers to ensure product availability.
7. Conduct market research to stay updated on industry trends and competitor activities.
8. Utilize SEO best practices to enhance product visibility and search rankings.
9. Prepare regular sales reports and present findings to management.
10. Collaborate with cross-functional teams to enhance the overall ecommerce experience.

Preferred Candidate:

1. Proven experience in ecommerce sales.
2. Experience in MEW, KOC, KNPC is mandatory.
3. Strong analytical skills with the ability to interpret data effectively.
4. Excellent communication and interpersonal skills.
5. Detail-oriented with a focus on customer satisfaction.
6. Ability to work independently and as part of a team.
7. Proficient in using ecommerce platforms and tools.
8. Creative thinker with a passion for online retail.
9. Adaptable to changing market conditions and customer preferences..
10. Fluent in English; knowledge of Arabic is a plus.