Senior Manager

Company:MarshDescription:

We are seeking a talented individual to join our Claims team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Bengaluru. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager – Claims

We will count on you to:

• Develops and coaches colleagues including facilitating colleague technical trainings and provides ongoing technical support to the team in order to achieve internal KPIs and client satisfaction for claims advocacy services.

  
  

• Facilitates moderately complex discussions with clients, client claim review meetings, and claim strategy discussions in order to provide subject matter expertise and handles tasks in line with specific client requirements.

  
  

• Liaises with Operations team regarding claims processing and client feedback to facilitate smooth functioning of the claims process in order to support generation of revenue for team.

  
  

• Manages departmental performance, efficiency initiatives & supports effective management initiatives of shared operations by reviewing existing practices and seeking inputs on innovative solutions in order to achieve quality and compliance targets in the function.

  
  

• Forecasts, measures, analyzes and prepares routine reports on productivity and achievement of targets of team including revenue and budget , in order to ensure appropriate & timely production of output.

  
  

• Builds regional or global relationships & collaborates across the enterprise, and shares best practice in order to contribute to business growth.

  
  

What you need to have:

• 10+ years of experience in insurance industry.

  
  

• Domain Knowledge preferred.

  
  

• MBA degree

  
  

• Technical knowledge - MS Office – Word, Excel and Outlook

  
  

What makes you stand out?

• Strong analytical and problem solving and skills. Good communication skills..

  
  

• Ability to work independently and within a team.

  
  

• Organised, self-discipline and pro-active.

  
  

• Good multi-tasking ability.

  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

  
  

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

  
  

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

  
  

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.