Quality Engineer-User Experience & Accessibility

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Quality Engineer focused on User Experience & Accessibility, you will utilize usability tools and research methods to drive design improvements and collaborate with cross-functional teams to enhance application usability, usefulness, and desirability. You will also ensure compliance with industry standards for accessibility through regular audits. Your primary responsibilities will include: * Conduct Usability Research: Identify, understand, and utilize usability tools and research methods to provide actionable insights that drive future design improvements, collaborating with Requirements and User Experience Designers and User Interface Developers. * Perform Regression Testing: Execute regression testing on existing features to ensure compatibility across different browsers and devices, identifying and reporting defects through effective bug reporting processes. * Develop Manual Testing Plans: Create manual testing plans, test cases, and test data for new features and enhancements, ensuring thorough testing coverage. * Collaborate on Issue Resolution: Work with development teams to reproduce and resolve reported issues, providing detailed bug reports to facilitate efficient resolution. * Ensure Accessibility Compliance: Conduct regular audits to ensure compliance with industry standards for accessibility (WCAG), identifying areas for improvement and recommending corrective actions.

Required education
Bachelor's Degree

Preferred education
Master's Degree

Required technical and professional expertise

* Utilize Usability Tools: Exposure to usability tools and research methods to identify areas for design improvements and provide actionable insights. * Conduct Regression Testing: Experience working with regression testing on existing features to ensure compatibility across different browsers and devices. * Develop Manual Testing Plans: Exposure to creating manual testing plans, test cases, and test data for new features and enhancements. * Collaborate on Issue Resolution: Experience working with development teams to reproduce and resolve reported issues through effective bug reporting processes. * Apply Accessibility Standards: Exposure to industry standards for accessibility (WCAG) and conducting regular audits to ensure compliance.

Preferred technical and professional experience

* Familiarity with WCAG Standards: Exposure to industry standards for accessibility (WCAG) and conducting regular audits to ensure compliance, with the ability to identify areas for improvement and recommend corrective actions. * Knowledge of Usability Tools: Exposure to various usability tools and research methods to identify areas for design improvements and provide actionable insights that drive future design enhancements. * Cross-Functional Collaboration: Experience working with development teams to reproduce and resolve reported issues through effective bug reporting processes, ensuring efficient issue resolution and thorough testing coverage.

Years of Experience:
3-6