Business Process Expert Payments

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

The Business Process Expert – Payments supports Haleon’s Enterprise Transformation Programme (SAP S/4HANA) by designing, governing and continuously improving end-to-end Payments processes. Partnering with the Business Process Owner and Finance/operating unit stakeholders, the role shapes the future-state vision and roadmap, ensures robust controls and a user-centric design, and drives adoption and benefit realisation through disciplined change delivery.

Role Responsibilities

• Partner with the Business Process Owner to define the end-to-end Payments process vision, target operating model and roadmap aligned to SAP S/4HANA.

  
  
  

• Lead workshops to capture requirements, assess “as-is” pain points and design user-centric “to-be” payment flows, roles/hand-offs and controls.

  
  
  

• Drive process governance: prepare decision packs, steer outcomes through forums, and ensure timely communication of decisions, impacts and actions.

  
  
  

• Define and embed KPIs and controls to measure payment performance, adoption and risk; drive continuous improvement to realise and sustain benefits.

  
  
  

• Coordinate interdependencies across Finance and adjacent workstreams, aligning Payments designs to programme milestones, cutovers and release plans.

  
  
  

• Support readiness for delivery by identifying capability/process gaps; create process documentation and partner with Training & Adoption to enable upskilling and benefit realisation.

  
  
  

• Partner with Business Continuity and operational teams to define interim operating states and ensure a controlled, sustainable transition to the future-state Payments process.

  
  
  

Why you?

Basic Qualifications:

·Bachelor’s degree in finance/accounting (or related).

·12+ years of strong end-to-end Payments process expertise (e.g., vendor payments, employee expense payments, bank payment files, approvals and controls) in a global organisation.

·Hands-on experience designing and documenting “to-be” processes, controls and SOPs using process mapping/modelling techniques and tools.

·Experience working with ERP-enabled Payments (SAP S/4HANA preferred) and related integrations (bank connectivity, payment formats, master data, approval workflows).

·Ability to define Payments KPIs and controls, analyse process performance and drive root-cause fixes across teams (risk, compliance, audit and operations).

Preferred Qualifications:

·Professional qualification preferred (ACA/CA/ACCA/CIMA/CPA/MBA).

·Experience in Consumer Health/FMCG and working across multiple operating units/geographies.

·Deep knowledge of Payments-related risk and controls (segregation of duties, payment approvals, fraud prevention, sanctions screening touchpoints) and working with internal/external audit.

·Experience delivering process change in large ERP/transformation programmes (design, testing support, cutover readiness, hypercare and stabilisation).

·Familiarity with Payments automation and optimisation (workflow, e-invoicing touchpoints, RPA/low-code) and data/visualisation tools to track process performance.

·Strong stakeholder management and communication skills, with the ability to influence decisions across Finance, Treasury, Procurement, IT and operating units.

·Exposure to multi-country banking and payment methods (cross-border payments, local clearing, payment formats/standards) within a shared services or global business model.

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Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.