We are working towards three breakthroughs in how the world treats children by 2030:
- No child dies from preventable causes before their 5th birthday
- All children learn from a quality basic education and that,
- Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child.
ROLE PURPOSE: Under the supervision and technical support of Case Management Officer, CP Case Worker will be responsible for identifying, documenting, and responding to the needs of vulnerable and at-risk children to ensure their access to basic services and other necessary support. They will conduct individual case follow-ups, facilitate alternative care and reunification processes for unaccompanied and separated children, and take the lead in identifying cases for children with protection concerns using national Case Management forms. The Case Worker will coordinate with relevant SCI staff and stakeholders involved in protection and CP, ensuring effective implementation of the comprehensive CM and FTR activities. He/she is expected to work flexibly, including outside normal working hours when needed, to support children’s protection and well-being.
SCOPE OF ROLE:
Reports to: Case Management Officer
Staff directly reporting to this Post: N/A
LOCATION: Aden, Lahj and Taiz
KEY AREAS OF ACCOUNTABILITY:
- Maintain the highest standards of professional conduct and ensure actions do not put children at risk of further harm.
- Conduct initial assessments for CP cases and prioritize them according to risk level.
- Develop case plans with the child and family that address needs identified in assessments; seek supervisory support when needed. Ensure direct services and timely referrals (medical, legal, MHPSS, etc.) are part of the plan.
- Identify, document, trace, and reunify unaccompanied and separated children in line with FTR SOPs.
- Regularly follow up to ensure that services and action points listed in the case plan are carried out within agreed timeframes, adjusting based on risk level.
- Monitor and support children and families through home visits, providing guidance, emotional support, community mediation, and referrals.
- Collaborate with the Case Management officer to arrange case conferences for complex cases to ensure multi-disciplinary support.
- Engage with community mobilisers and Facilitators to identify and support vulnerable and at-risk children, emphasizing safeguarding in all interactions.
- Manage cases in line with SOPs, adhering to standard documentation processes and workflow guidance.
- Regularly document cases using agreed inter-agency forms, update databases, and ensure data protection and information sharing protocols are respected.
- Lead the service mapping, update the service directory accordingly, and disseminate it.
- Ensure high-quality CM documentation (case plans, referral forms, other relevant documents) with strict confidentiality and adherence to information-sharing protocols.
- Code, store, and transfer data safely; destroy data according to SCI data protection protocols.
- Conduct field visits to ensure communities are well informed about the case management service (eligibility, functions, etc.).
- Ensure protection monitoring at the field level and report any incidents immediately in line with SOPs.
General: Carryout any other duties as may be assigned from time to time.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
- Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Ambition:
- Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
- Future orientated, thinks strategically and on a global scale
Collaboration:
- Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters
- Values diversity and different people’s perspectives, able to work cross-culturally.
Creativity:
- Develops and encourages new and innovative solutions
- Cuts away bureaucracy and encourages an entrepreneurial approach
Integrity:
- honest, encourages openness and transparency, builds trust and confidence
displays consistent excellent judgement.
QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES
- Bachelor’s degree in social work.
- Previous work with children required, preferably in a social work setting.
- Previous work required on CP such as Case management FTR, MHPSS.
- Must be excellent in communicating with children.
- At least 1 year experience working as a Social Worker, conducting case management work or working with children and families in difficult situations
- Willingness and ability to dramatically change work practices and hours in the event of emergencies
- Ability to analyse information, evaluate options, and follow the strategic directions as guided
- An in-depth understanding of national development issues, law and national policies as relates to children
- Excellent interpersonal, communication and presentation skills
- Fluency in written & spoken Arabic.
- Commitment to Save the Children Code of Conduct, Child Safeguarding Policy and values
- Good understanding of community context and traditional networks
- Experience in interview techniques (child friendly)
- Be able to work in challenging environment i.e. walk substantial distances
- Ability to work through line management and under limited/distance supervision
- Gender awareness and sensitivity
- Understanding of issues of confidentiality
High degree of initiative and responsibility.
Application Information:
Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers/apply
“Save the Children is an equal opportunity employer. Women are strongly encouraged to apply”
