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Technical Support Engineer

30+ days ago 2025/07/13
Full time
500 Employees or more · Energy & Renewables - Utilities - Energy & Renewables

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Job description

What we need:


Technical Support Engineer: primary role is to ensure the connection between CCR and Power plants. He/she will be responsible for CCR IT / OT infrastructure reliability. He/she will contribute optimal performance, reliability, and efficiency of wind and photovoltaic (PV) power systems. He/she will be responsible for troubleshooting technical issues, providing expert advice on system design and maintenance, and implementing improvements to enhance plant operations.

Technical Responsibility:

-Provide connection Reliability between CCR and Power plants and maintain CCR Operational.

-Monitor and analyze performance data from wind turbines and PV systems.

-Diagnose and resolve technical issues related to equipment malfunction, performance degradation, and system inefficiencies.

- Provide on-site and remote support to plant operators and maintenance teams.

-Offer technical advice on system repairs, upgrades, and preventive maintenance.

Maintenance and Repairs:

-Develop and oversee maintenance schedules to ensure equipment reliability.

-Coordinate and manage repairs and replacements of faulty components or systems.

-Maintain detailed records of technical issues, interventions, and resolutions.

-Prepare and present technical reports and performance summaries to management.

Compliance and Standards:

-Ensure that all technical activities comply with industry standards, regulations, and safety protocols.

-Stay updated with changes in relevant standards and integrate them into plant operations.

Technical Expertise:

-Deep understanding of wind turbine technology, including mechanical, electrical, and control systems.

-Knowledge about SCADA systems, OPC connection, remote connection infrastructure.

-Knowledge of grid integration and power generation efficiency optimization.

-Expertise in Power Generation technologies, inverters, and system design.

-Proficiency in energy yield analysis and performance optimization.

-Proficiency in using diagnostic tools and software for troubleshooting and performance analysis.

-Ability to interpret technical data and identify root causes of issues.

-Strong grasp of mechanical, electrical, and civil engineering principles as they apply to renewable energy systems.

Policies, Processes, Systems & Procedures:

-Ensure the implementation of departmental policies, procedures and controls covering all areas of departmental activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.

Performance Optimization:

-Identify opportunities for enhancing system performance and reliability.

-Implement and test new technologies or methodologies to improve efficiency.

Process Improvement: Develop and refine standard operating procedures (SOPs) for maintenance and

Troubleshooting: Engage in regular reviews of operational practices and propose improvements.

Training and Development: Provide training and knowledge sharing sessions for technical staff and plant operators. Stay current with industry advancements and integrate new knowledge into practice.

Health, Safety, Security & Environment:

 -Ensure compliance to all relevant health, safety, security and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance and a responsible environmental attitude.




We are a developer, investor and operator of power generation and desalinated water plants with 90 assets in operation, construction or advanced development across 13 countries. We employ more than 4,000 people with ~60% local employment. ACWA Power's portfolio, with an investment value of USD 94 billion, can generate 65.6 GW of power and produce 8.0 million m3 /day of desalinated water.

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