Client Relations Manager - Ukraine

Position Purpose

The Client Relations Manager will drive the organization’s growth strategy in Ukraine by identifying and pursuing new business opportunities, fostering strategic partnerships, and closing high-value deals. This role focuses on expanding market presence in the logistics sector, building long-term client relationships, and contributing to the organization’s success through proactive engagement and innovative solutions.

Key Responsibilities

• Lead Generation & Engagement:
  • Proactively identify and engage with sales leads in Ukraine to secure meetings and business opportunities.
  • Conduct in-depth research to understand current and prospective clients’ organizational structures, needs, and strategic objectives.
  • Identify and target emerging industries within Ukraine to diversify the client portfolio.
• Networking & Relationship Building:
  • Represent the organization at industry events, trade shows, and networking functions (both in-person and virtual) to enhance brand visibility.
  • Build and maintain long-term relationships with clients, acting with integrity to establish trust and credibility .
• Sales & Negotiation
  • Develop and present tailored solution proposals to decision-makers, highlighting business alignment and value.
  • Lead negotiations to close deals, ensuring mutually beneficial outcomes.
  • Collaborate with internal teams to customize solutions that meet client needs.
• Strategy & CRM Management:
  • Continuously update and manage the CRM system with accurate data on existing accounts and new leads.
  • Review and refine sales and sector strategies, identifying growth opportunities and acting as a thought leader for clients.
  • Provide insights and feedback to leadership to shape regional business development initiatives.