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Main responsibilities will include:
Sales/Revenue
Sourcing New To Bank customers by identifying new leads or by using referrals from existing relationships.
Focus on actively promoting POS .
Maintain mutually beneficial relationship with existing customers and actively pursue cross sell opportunities.
Enhance customer satisfaction by providing quality services by responding to customer requests in a timely manner & reducing the turnaround time for processing the business requirements.
Will conduct clean up exercises on the portfolio.
Focus on increasing productivity and activity of the teams.
Credit/Risk Control:
Prepare Credit Application (CA), analyze financial statements in accordance with the bank policy.
Maintain portfolio quality and ensure NPLs are under control by keeping a close watch on unsatisfactory account and proactively ensuring that customers drawdown get settled on time.
Assess the financial and business risks involved in lending to particular businesses, mainly by looking at the company's competitive position within its industry, its strategic direction, management quality, and financial profile.
Perform analysis to determine credit worthiness and recommend appropriate credit limits.
Will perform quarterly portfolio checks to ensure NPL’s are within check, and all the relevant documents are updated and filled.
Compliance / Operational activities:
Cooperate and facilitate work of internal audit and risk management to address gaps and respond to audit reports within agreed deadlines.
Monitor money laundering activities and coordinate remedial actions with management.
Ensure adherence to banking regulations and organization guidelines relating to customer acceptance, data protection, money laundering and KYC.
Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met.
Responding to the relevant compliance and sanctions queries within the relevant time frame.
Will ensure there are no lapses on deferrals requested.
Will ensure complete and comprehensive KYC of accounts on-boarded.
Will ensure up to date contact information is updated.
People Management:
Promote sharing of best practice within the team and support the identified training requirements for self and team.
Perform regular performance reviews of all staff and provide quality feedback on learning and development needs, whilst managing under performers.
Extend support and promote best practices.
Mentor/ coach peers and subordinates as needed
You'll no longer be considered for this role and your application will be removed from the employer's inbox.