VIP Hostess

Company Overview:

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain- from trip planning to indulging passengers with exceptional hospitality-Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

Department Overview:

DWC Hospitality specializes in providing luxury hospitality services to clients. The department offers a wide range of services, including event management, catering, and customers  handling. DWC Hospitality works with clients to create bespoke experiences that cater to their specific needs and preferences

Job Purpose:

The VIP Door Attendant is responsible for delivering an exceptional guest experience by providing a warm and professional welcome to all passengers arriving at the Jetex terminal. The attendant will be the first point of contact, ensuring seamless transitions from vehicle to terminal and upholding Jetex's brand image with elegance and hospitality.

Key Responsibilities

• Provide a high level of customer service to all clients with a professional, friendly, and welcoming attitude.
• Meet and greet VIP passengers upon arrival at the terminal.
• Open vehicle doors and assist passengers with entering and exiting.
• Offer assistance with light luggage handling when necessary.
• Maintain a polished and professional appearance at all times.
• Ensure the entrance area is always presentable and welcoming.
• Complete any other duties assigned by Line Manager.

Compliance-related duties:

• Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
• The employee is expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.

Requirements:

Great interpersonal and communication skills.

Excellent in customer service.

With the ability to remain calm in emergencies or when dealing with passengers.

Multilingual is an advantage.