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Technician | Al-Futtaim Automotive | FAMCO

30+ days ago 2025/07/15
Full time
500 Employees or more · Retail & Wholesale
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Job description

Overview of the role:

We are looking for a skilled Technician to inspect, diagnose, and repair vehicles using advanced diagnostic tools in line with Toyota Motor Corporation standards. This role is key to delivering a high-quality Fix It Right (FIR) process and enhancing customer satisfaction and retention through efficient, high-standard automotive service.

 

What you will do:

  • Accurately diagnose vehicle issues using electronic tools and repair manuals.
  • Perform General Repairs, Periodic Maintenance, AGR (Advanced General Repair), and accessories fitment.
  • Achieve workshop targets in productivity, sold hours, and utilization.
  • Ensure 100% compliance with the Fix It Right process and 5S/Health & Safety procedures.
  • Complete and maintain quality reporting through Electronic Vehicle Checks (EVC).
  • Maintain high Net Promoter Scores through excellent customer-facing service.
  • Document technical cases and submit AGR reports.
  • Follow OEM quality and process standards without supervision.


Skills

Required skills to be successful:

  • Strong manual, mechanical, and computer diagnostic skills.
  • Ability to interpret technical documents, repair manuals, and wiring diagrams.
  • High attention to detail with a strong focus on quality and compliance.
  • Good communication skills and a problem-solving mindset.
  • Self-motivated with the ability to work independently and within diverse teams.
  • Capable of producing technical reports and following Kaizen/continuous improvement principles.
  • About the team:
  • You will be part of a high-performing, multicultural team within the Toyota service network. The team works collaboratively with a strong focus on quality, efficiency, and exceeding customer expectations in a fast-paced, target-driven environment.

 

What equips you for the role:

  • Diploma or technical certification (ITI NCVT or ITC).
  • Toyota Certified Technician (mandatory).
  • Diagnostic Master Technician certification from an Automotive Academy (preferred).
  • 5–7 years of experience as a Diagnostic Technician in a retail automotive setting.
  • Valid UAE driving license.


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Al Futtaim Group
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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