Skills
1️⃣ Leadership & Team Management
- Ability to motivate, coach, and guide a team toward achieving sales targets.
- Strong decision-making and conflict-resolution skills.
- Delegation and performance management.
2️⃣ Sales & Business Development Skills
- Strong sales acumen and negotiation abilities.
- Proficiency in identifying sales opportunities and cross-selling products.
- Target-driven mindset with a focus on results.
3️⃣ Customer Relationship Management (CRM)
- Excellent interpersonal skills to build and maintain long-term client relationships.
- Strong service orientation and problem-solving ability for handling customer complaints or escalations.
4️⃣ Communication & Interpersonal Skills
- Clear, persuasive verbal and written communication.
- Ability to communicate goals, expectations, and feedback effectively.
- Active listening skills.
5️⃣ Product Knowledge
- In-depth understanding of banking products (loans, deposits, cards, insurance, wealth management, etc.)
- Ability to explain product features, benefits, and terms to customers accurately.
6️⃣ Analytical & Reporting Skills
- Ability to interpret sales data, performance reports, and market trends.
- Competence in creating actionable strategies based on data insights.
7️⃣ Compliance & Risk Awareness
- Knowledge of banking regulations and compliance procedures.
- Vigilance in ensuring all sales activities are conducted ethically and legally.
8️⃣ Organizational & Time Management
- Ability to multitask, prioritize workload, and manage deadlines.
- Effective scheduling and task allocation.
9️⃣ Training & Coaching
- Skills in developing team members through mentoring and skill-building sessions.
- Capacity to identify training needs and deliver relevant workshops.
🔟 Technological Proficiency
- Familiarity with CRM systems, banking software, and digital banking platforms.
- Comfort with using data analysis tools and MS Office applications (Excel, PowerPoint).
