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Job Description:
SalesOperationsSpecialist
Array Technologies, Inc. is a global leader in solarenergy solutions – and we have been for over 30 years!Our dramatic growth is creating incredible opportunitiesforour dynamic, innovative,and creativeteam.Are youself-motivatedandpossessa tireless dedication to the highest standards of customer service and satisfaction?Wouldyoulove toplay a key role inadvancingthe clean energy revolution? Jointhe company thatisleading theway!
Whatyou’lldo:
With your background in customer service, sales,and RFP preparation,you’llbe able to provide critical support to our sales team and our overall business success. Youwillbe responsible forsupporting theSales team by creating RFP responsesandproposals andmaintainingthe CRM system. This position may require occasionaltravel as well asevening and weekend hours. You will:
Underperiodicsupervision, this positionis responsible forsupporting theSales team by creating RFP responses, proposal creation, quoting,andmaintainingthe CRM system at anentry-level. Tasks are primarily routine in nature and provide efficiency gains tothe larger functional organization.
As a member ofalarger team,takesdirection from outside Sales, Engineering, Logistics,andhigher-levelAssociatesin order tocomplete tasks and achieveobjectives.
Interfaces with team members to solve defined, routine day-to-day issues.
Work in a team responsible for sales quotations, CRM data integrity, and coordinating Tasks for Engineering. TheSales Operations Specialist IIsupports Outside Sales and is the liaison between Outside Sales/Customers and internal stakeholders
Participate in weekly meetings with their Sales counterparts to manage priorities and ensure deadlines are met for customer quotations
Coordinate with Civil Engineering, Applications Engineering, Logistics, Service, and Procurement teams in-house and in the field tofacilitateaccurateutility-scaleprojectquotations.
Review RFPs and create RFP response Tasks for Sales, Engineering, and Logistics
Prompt response to Sales and customer emails or phone inquiries
Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion
Maintain CRM system data integrity
Review Sales proposals to ensure all client information is correct
Ability to occasionally travel and attend Sales events or exhibits
Register spare parts sales order into SAP
Other duties as assigned
The qualifications you must have:
Bachelor’s degree or equivalent relevant experience
3+ years working experience with Microsoft Office and Adobe software
1+ yearofexperience in sales, sales support, or customer service
1+ year of experience sales quoting and contractual pricing
1+yearexperiencewithsales RFP and proposal creation
Our preferred qualifications:
Bachelor’s degree ina business discipline
Basic familiarity with the solar or renewables industry
Experience withSalesforce and SAP
Strongcommunication,organizational,math,and analytical skills
Proficiencyspeaking, reading, writing,and understandingEnglish.
Proficiencywith a second language
Self-motivatedand detail-oriented with commitment to customer service
Ability to work across multiple organizations in afast-paced, smaller companyenvironment.
Ability to work as part of a team as well as independently
High levelof integrity and work ethic
Array Technologies, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status
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