Sales Manager

Education

• Bachelor’s degree in Business, Marketing, or Retail Management.

• Floral design or event planning certificates are a plus.

Sales & Business Skills

• Strong skills in B2C and B2B sales, upselling, and customer retention.

• Knowledge of POS systems, sales funnels, and CRM tools (Zoho, Hubspot, or Salesforce).

• Ability to develop seasonal sales strategies (e.g. Valentine’s Day, Eid, weddings).

Leadership Skills

• Ability to recruit, train, and motivate a retail sales team.

• Skilled in setting KPI targets and implementing performance monitoring tools.

• Capable of handling inventory & product rotation planning with logistics teams.

Customer Excellence

• Dubai-standard knowledge of luxury service, complaint resolution, and clienteling.

• Minimum 3 years of experience in retail sales, with at least 1 year in floral or luxury goods.

• Proven experience managing a sales team and meeting monthly/quarterly revenue targets.

• Strong track record of exceeding sales goals in a retail or floral environment.

• Experience handling key accounts or VIP clients in the UAE market.

• Understanding of Dubai consumer behavior and seasonal buying trends.

Communication:

Fluent in English and Russian

Excellent written and spoken communication for dealing VIP and corporate clients

Tech & Social Media:

Comfortable working wit CRM, WhatsApp Business,Instagram DMs and online order platforms

Experience working with online floristry platforms(like floward) is a bonus

Work Ethic & Style

Presentable, organized, and proactive

Passion for sales,flowers,design and luxury aestethetics