Sales Engineer

Keitoku Middle East LLC is a leading provider of marine equipment and engineering services, specializing in the repair and maintenance of marine engines and machinery located in Al Quoz Industrial, Area 2, Dubai. The company offers comprehensive solutions to the maritime industry, including the supply of spare parts and technical support.

We are looking for an experienced Sales Engineer to join our team and help us meet our growing demand for high-quality services.

Job Description:

• Responsible in forecasting annual visitation schedule according to the assigned market.
• Responsible in getting an appointment to meet customers, arrangement to meet customers, arrangement of air-ticket, hotel, transportation, etc. to execute visitation plan.
• Responsible in understanding customer's requirement and recommending spare parts, repair scope or machinery and report to the management for generation of proposals.
• Responsible in answering the customer's technical queries.
• Visit customer, generate and submit visitation reports, update customer profiles and vessel list details, follow up inquiry and record status in the register.
• Responsible in gathering useful information from customers and report to the management in order to create a strategic move in concluding orders.
• Win new business by generating new leads and business relationships.
• Provide proactive inquiry generation.
• Meet and/or exceed individual and team sales targets.
• Provide the highest level of customer service to all customers & parties throughout the sales process.
• Participate in potential weekly and/or monthly meeting.
• Manage day-to-day administrative responsibilities associated with role.
• Update inquiry register and visitation plan on a weekly basis.
• Responsible in entertaining customers as needed, including foreign guests.
• Responsible in preparing KAIZEN sheet every month.
• Perform related duties as assigned from time to time.