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Retention / Conversion Agent

30+ days ago 2026/06/14
Other Business Support Services
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Job description

Decision Management Consultants is recruiting a Retention/Conversion Agent for one of its clients operating in the Forex industry in Dubai, UAE.About Our Client


Our client is a well-established Forex trading company based in Dubai, operating ina fast-paced and highly regulated financial services environment. The company is known for its strong focus on technology-driven solutions, customer-centric operations, and compliance with international regulatory standards. With a growing presence in the region, they offer innovative trading services and a dynamic workplace that encourages performance, growth, and collaboration. Key Responsibilities


  • Contact leads within minutes of their registration
  • Guide clients through the registration process, KYC (Know Your Customer) document upload, and their first deposit
  • Build long-term relationships with clients
  • Encourage active traders to increase their equity/balance in order to trade larger volumes
  • Provide daily market updates, technical analysis, and alerts related to high-volatility events
  • Reconnect with and engage existing or inactive clients

Requirements
  • Proven track record in retention, re-activation, conversion, sales, or client recovery
  • Experience in Forex, CFD, or trading is a strong advantage
  • Strong ethical mindset with excellent closing skills
  • Performance-driven professionals willing to work on-site in Dubai
  • Ability to manage high-value UK clients and generate strong deposit volumes
  • British nationals are welcome

Benefits
  • Competitive Salary
  • Employee Benefits as per the UAE Labor Law

This job post has been translated by AI and may contain minor differences or errors.
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