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Relationship Manager - Mashreq Gold.RBG - MG Client Coverage - DIC.Retail Banking Group

5 days ago 2026/08/26
Other Business Support Services
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Job description

  • To provide Portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank and retain their royalty and respect.


  • Enhance Mashreq Gold Balance sheet sales/ revenues and promote cross selling of bank products to all existing clients.


  • Source new business from HNW Mashreq Gold individuals through referrals, marketing activities and personal contacts.


  • Ensure clients are aware of all financial services offered by the bank


  • Reach financial goals set for the role by the business as per annual and monthly financial targets, including x-sell and up-sell of products to customers, to existing and new to bank customers.




Responsibilities:
  • Optimize the potential value of the client base through the delivery of MG Products and Services
  • Communicate with HNW client and identify their financial needs
  • Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services
  • Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities
  • Acquire New to Bank HNW clients.
  • Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.
  • Safeguard the bank from potential loss / AML fraud / and ensure ethical behavior at all times during and after sales.
  • Enhance market profile and awareness
  • Minimize customer attrition
  • Maintain proactive client contact.

Qualifications:
  • Skills / Experience :
  • University Graduate
  • Strong selling & financial markets knowledge
  • Strong interpersonal skills and cultural sensitivity
  • Relationship Management Networking skills
  • Extrovert/Amiable personality
  • Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE
  • Excellent communication and negotiation skills
  • CISI certified
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