Regional Catering Officer

Purpose

To support ongoing operational activity including Menu plans, billing checking, accrual entries, BOT (Build-Operate- Transfer) for system pricing/Invoicing modules and all systems pricing updates. To be responsible for allocated set of stations ensuring system is updated for the caterers as a single source of information for Operational Planning and delivery.

Accountabilities

• Maintenance of accurate Service Profiles, Menu Specifications in Catering system in a timely manner with half yearly audit assessment for system health check.
• Review and validate accuracy of TP006/10, boarding bills and other generated reports in liaison with Planning & Operations
• Generate and Publish Menu Plan Exports for pricing submission request to the caterers
• Encode data (e.g. pricing, accrual entries etc.) for auto billing/invoice and menu pricing module of catering system in an accurate and timely manner and in accordance with policies and procedures.
• Monitor auto-invoice process to check invoicing against agreed contractual obligations
• Generate financial reports from system to measure station performance and budget analysis
• Analyse catering food pricing submissions from caterers against budget submissions and previous pricings
• Support Regional Performance team with CPG creation, Meal Tasting & Offload Analysis.
• Responsible for coordination and management of catering related statistics, report, analysis, guest feedback, catering enquiries and general support for catering operation.
• Identifying opportunities to improve or simplify systems or processes to improve outcomes for Etihad

Education & Experience

• Diploma/Degree Level Education preferably with a financial/accounting related discipline
• Post holder must have overall 5 years’ experience, with min 3 years working with business finance, systems and processes.
• Knowledge of catering, food concepts, ingredient and food pricing
• Computer literate (MS Office applications required; catering systems & finance an advantage)
• Excellent written and verbal communication skills

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

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