Job description
JOB DESCRIPTION – PRO (PUBLIC RELATIONS OFFICER) Job Title Public Relations Officer (PRO) Role Purpose The Public Relations Officer (PRO) is tasked with managing all government-related procedures, documentation, and liaison activities.
This role ensures complete adherence to UAE labor laws, immigration policies, and government regulations, facilitating seamless business operations.
Key Responsibilities Government & Legal Liaison Serve as the primary contact for government bodies such as MOHRE, Immigration, GDRFA, Free Zones, and Municipalities.
Manage the processing of employment visas, residence permits, Emirates IDs, labor cards, and work permits.
Oversee company trade licenses, permits, and official registrations.
Documentation & Compliance Prepare, submit, and track all government applications and approvals.
Keep precise records of visas, licenses, contracts, and official documents.
Ensure conformity with UAE labor laws and government regulations.
Employee & Corporate Support Assist employees with visa renewals, cancellations, and governmental formalities.
Support legal documentation during onboarding and offboarding processes.
Coordinate medical examinations, fingerprinting, and Emirates ID procedures.
Administration & Coordination Collaborate with HR, Finance, and Administration departments to meet documentation requirements.
Monitor expiry dates of visas, licenses, and permits, and initiate renewal processes promptly.
Assist with audits and inspections conducted by government authorities.
Reporting & Record Management Compile status reports concerning visas, licenses, and government-related activities.
Maintain confidential records ensuring data accuracy.
Keep management informed of regulatory updates and compliance requirements.
Key Performance Indicators (KPIs) Prompt processing of visas and government documentation.
Adherence to UAE labor and immigration regulations.
Precision and organization of official records.
Minimization of delays and penalties.
High levels of employee and management satisfaction.
Qualifications & Experience Diploma or Bachelor's degree in Administration, Business, or a related field.
3 to 6 years of experience as a PRO within the UAE.
Comprehensive knowledge of UAE labor laws, immigration procedures, and government portals.
Experience working with both Free Zones and Mainland authorities.
Skills & Competencies Excellent organizational and documentation abilities.
Strong communication and interpersonal skills.
Meticulous attention to detail and commitment to confidentiality.
Ability to work efficiently under pressure and meet deadlines.
Familiarity with government systems and online portals.
Personal Attributes Professional, dependable, and detail-oriented.
Proactive with a solution-driven mindset.
Trustworthy when handling sensitive information.
Patient and dedicated to service excellence.
Possesses a strong sense of responsibility and accountability.
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