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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
The Payments Product Manager role is an intermediate level position responsible for the managing the Payments business for the GCC markets (ex UAE The role focuses on the strategic development, commercialization, and management of innovative payment products across key GCC markets. It requires an analytical and proactive individual to drive product development, analyse financial performance, gather market insights, and ensure regulatory compliance, all while collaborating with various teams. The role will be based in Dubai and will report into the MEP Payments Head.
Responsibilities:
Assess relevant customer, competitor, and industry insights to help define strategies to improve client experience and revenue growth
Provide insight and recommendations on innovative product development, product targeting, and segmentation strategies as well as oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field
Work on delivering regulatory projects within tight timelines
Provide insight and execute on core marketing disciplines such as product development, price, promotions, platform and pillars, launching, and marketing to improve client experience and portfolio growth
Oversee product financial performance including identifying opportunities and gaps, and developing business strategies
Work with Operations and Technology on new product development and process improvements
Participate in financial planning and monitoring for strategic priorities and initiatives
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2-4 years of relevant experience
Experience within the GCC markets is an added advantage
Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
Demonstrated knowledge of product development, financial analysis, and product management
Ability to work unsupervised and adjust priorities quickly as circumstances dictate
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Demonstrated problem-solving and decision-making skills
Demonstrated analytical and influencing skills
Consistently demonstrates clear and concise written and verbal communication
Education:
Bachelor’s degree/University degree or equivalent experience
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If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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