Job description
We are seeking an experienced and highly organized Operations Manager to oversee and manage the day-to-day operations of our manpower supply business. The ideal candidate will be responsible for workforce planning, client coordination, employee deployment, operational efficiency, compliance, and overall service delivery.
The successful candidate should possess strong leadership skills, excellent communication abilities, and a proven track record in manpower supply, staffing, recruitment, or workforce management.
Key Responsibilities
* Manage daily operations related to manpower supply and workforce deployment.
* Coordinate with clients to understand manpower requirements and ensure timely fulfillment.
* Supervise recruitment, onboarding, mobilization, and deployment processes.
* Monitor employee attendance, performance, and site allocations.
* Ensure compliance with labor laws, company policies, and client requirements.
* Maintain strong relationships with clients and address operational concerns promptly.
* Prepare operational reports, manpower utilization reports, and performance metrics.
* Coordinate with HR, recruitment, payroll, transportation, and accommodation teams to ensure smooth operations.
* Resolve employee and client issues efficiently and professionally.
* Identify opportunities to improve operational efficiency, productivity, and service quality.
* Manage budgets and operational costs within approved limits.
* Conduct regular site visits and operational reviews.
Required Qualifications and Experience
* Bachelor’s degree in Business Administration, Management, Human Resources, or a related field.
* Minimum 5 years of experience in manpower supply, staffing services, workforce management, or a related industry.
* Strong understanding of manpower planning, deployment, and client servicing.
* Excellent leadership, organizational, and problem-solving skills.
* Proficiency in Microsoft Office applications and operational reporting systems.
* Ability to work under pressure and manage multiple projects simultaneously.
Language Requirements
* Fluent in English, Hindi, and Malayalam (spoken and written).
Preferred Candidate Profile
* Indian national.
* Native or fluent Malayalam speaker.
* Experience working in the Gulf region or with manpower supply companies serving Gulf-based clients will be an advantage.
* Strong interpersonal and negotiation skills.
* Ability to build and maintain long-term client relationships.
Personal Attributes
* Professional and ethical approach to work.
* Strong attention to detail.
* Excellent communication and coordination skills.
* Results-oriented with a proactive mindset.
* Ability to lead teams and manage workforce operations effectively.
Employment Type: Full-Time
Reporting To: General Manager / Managing Director
Skills
We are looking for a highly capable professional with substantial experience in the manpower supply and workforce management industry. The ideal candidate should have a strong operational background and be capable of performing effectively in roles such as Operations Manager, Project Manager, Workforce Coordinator, Site Coordinator, or Client Relationship Manager within a manpower supply company.
Key Desired Skills:
* Minimum 5 years of proven experience in the manpower supply, staffing, outsourcing, or workforce management industry.
* Strong knowledge of manpower planning, employee deployment, mobilization, and workforce allocation.
* Experience coordinating with clients, site supervisors, and workers to ensure smooth operational execution.
* Ability to manage multiple projects, sites, and client requirements simultaneously.
* Excellent project coordination and operational management skills.
* Strong understanding of recruitment processes, onboarding, documentation, and employee management.
* Experience handling large numbers of workforce personnel across multiple locations.
* Ability to monitor productivity, attendance, performance, and compliance requirements.
* Strong client relationship management and customer service skills.
* Excellent problem-solving and conflict-resolution abilities.
* Ability to work under pressure and meet tight deadlines in a fast-paced environment.
* Strong leadership skills with the ability to supervise and motivate teams.
* Experience in preparing operational reports, manpower reports, and project status updates.
* Knowledge of labor regulations, health and safety requirements, and workforce compliance standards.
* Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and reporting tools.
* Strong organizational, planning, and time-management skills.
* Excellent verbal and written communication skills in English, Hindi, and Malayalam.
* Ability to conduct site visits, coordinate with stakeholders, and ensure successful project execution.
* Experience working in Gulf countries or with Gulf-based manpower supply operations will be considered an added advantage.
This job post has been translated by AI and may contain minor differences or errors.
