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Logistics & Operations Lead

Today 2026/09/03
Other Business Support Services
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Job description

We are looking for a process-driven operator to formalize our hardware procurement from the ground up.
This role exists to take full ownership of the hardware lifecycle, moving us from a reactive "emergency" state to a proactive, structured operation.
You will be the architect of the systems that ensure our equipment is ready and paid for before the demand even hits.
What You’ll Work on Process Ownership: Design and own the end-to-end hardware request, procurement, and payment workflow.
You will build the system that removes the need for constant leadership intervention.
Financial Strategy: Define and hit payment SLAs (targeting 48–72 hours for standard orders up to 20,000 AED) and establish clear escalation paths for high-value items.
Demand Forecasting: Proactively engage with portfolio companies to collect hardware forecasts.
You ensure that regional expansions and large-scale deployments are anticipated months in advance.
Logistics & Compliance: Manage all device imports and customs clearance.
This includes navigating TDRA certification and regulatory approvals for hardware entering the UAE.
Vendor Management: Act as the primary liaison with manufacturers and suppliers, ensuring high-level relationship management so that payments and deliveries remain seamless.
UAE Operations Mastery: Extensive experience handling logistics and operations for external services specifically within the UAE.
Regulatory Expertise: Direct experience working with TDRA and a deep understanding of UAE customs documentation and import thresholds (especially for shipments of 50+ devices).
Procurement Background: A proven track record in vendor management, procurement administration, and managing financial workflows.
Independence: You must be comfortable taking high levels of initiative and managing complex tasks without being chased for updates.
Operational Focus: This is not a tech or programming role.
We need a pure logistics and supply chain professional who understands the "ground game" of moving hardware in the Middle East.
This job post has been translated by AI and may contain minor differences or errors.

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