Learning & Development Director, MEIAT

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

YOUR MISSION

The Learning & Development Director is responsible for developing, defining and building a best in class L&D Function that will serve as a strategic driver of long-term sustainable growth, delivering a forward-looking, impactful people development strategy across the region. This role will shape and elevate Learning & Development from a primarily transactional model into a strategic driver of business performance, talent growth, and organizational capability. Partnering closely with regional leadership, Maisons, and Group, the role ensures that talent development, leadership capability, and learning experiences directly support business priorities and long-term succession planning. The position oversees the design, execution, and continuous evolution of L&D initiatives across diverse and multi-maturity markets, fostering a strong and consistent learning culture across MEIAT.

HOW WILL YOU MAKE AN IMPACT?

• Learning & Development Strategy, Transformation and Operational Excellence
  • Design, define and lead the MEIAT L&D strategy, aligned with business priorities and Group frameworks
  • Transform the L&D function from a transactional model into a high-impact, performance-driven capability
  • Drive continuous improvement across all L&D processes, tools, and programs to ensure efficiency, scalability, and quality
  • Establish clear governance, standards, and best practices across markets
  • Ensure consistency across the region while adapting to local business needs and maturity levels
  • Collaborate closely with Maison L&D teams to understand their needs and identify how Richemont can support constantly across all maisons.
• Performance Management & Talent Development
  • Lead and enhance the regional Performance Management framework, ensuring alignment with business objectives
  • Work closely with Talent Management and HRDs to define career paths for top talents and design tailored development plans.
  • Drive a culture of high performance through effective goal setting, feedback, and development planning
  • Embed meaningful and consistent performance conversations across all levels
  • Design and implement targeted development programs linked to performance outcomes
  • Partner with HR and business leaders to identify capability gaps and deploy impactful solutions
• Leadership & Capability Development
  • Design and deliver leadership development programs that strengthen management effectiveness and business performance across all levels to drive performance and inspire teams.
  • Identify critical capabilities gaps across the region and develop tailored solutions to bridge them.
  • Partner with group L&D function to leverage global frameworks while ensuring regional relevance.
  • Ensure learning solutions are practical, relevant, and directly applicable to business challenges
  • Continuously evolve programs based on feedback, data, and business needs
• Learning Ecosystem & People Centric Digital Innovation
  • Own and enhance the regional Learning Management System (LMS) and broader learning ecosystem
  • Drive the adoption of modern, engaging, and scalable learning solutions
  • Integrate digital learning, blended approaches, and innovative tools to improve accessibility and impact
  • Leverage data and analytics to measure effectiveness and continuously improve learning interventions
• Stakeholder Engagement & Collaboration
  • Act as a strategic partner to regional leadership, HR Directors, and functional heads
  • Collaborate closely with Maison L&D teams to ensure alignment, synergies, and consistency
  • Partner with Group L&D to adapt and implement global initiatives within the regional context
  • Influence senior stakeholders to position L&D and performance management as key business enablers
• Culture, Engagement & Impact
  • Foster a strong performance and learning culture that drives engagement, retention, and growth
  • Embed continuous learning as a core part of the employee experience
  • Measure and communicate the impact of L&D initiatives on business outcomes using data and insights to refine the strategy and measure the impact of L&D and performance initiatives through relevant KPIs
  • Ensure all initiatives contribute to tangible and measurable business outcomes
• Team Leadership & Governance
  • Foster a strong local L&D community and take the lead in setting key strategic directions from a RIC perspective
  • Lead and develop the regional L&D function (including one direct report)
  • Ensure effective prioritization and high-quality execution of all initiatives
  • Manage L&D budget and resources in alignment with strategic priorities
  • Drive a disciplined, data-driven, and continuously improving approach to L&D delivery

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Bachelor’s degree required; Master’s degree or MBA preferred
• Relevant certifications in Learning & Development, coaching, or performance management are a plus
• Significant experience in L&D, ideally within retail, luxury, or service-driven environments
• Proven experience in leading Learning & Development and/or Performance Management at a regional or global level and driving measurable business impact
• Experience in performance management frameworks and capability development
• Ability to operate both strategically and hands-on within a lean structure
• Strong stakeholder management and influencing skills at senior levels
• Experience working within international, matrix organizations
• Strong understanding of digital learning tools and modern L&D practices
• Regional experience is a plus

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