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IT Support

13 hours ago 2026/07/30
$1,000 - $1,500
2 Open Positions
Full time · Fresh graduate
10-49 Employees · Software Development

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Job description

Computer Assistant / Software Support Executive

Location: Sheikh Zayed Road, Dubai, UAE

About Us

Digital Hakimi Trading LLC (Ezi-Pos Cloud) is a software company providing POS and business management solutions for restaurants, retail stores, supermarkets, and salons across the UAE.

Job Summary

We are looking for a Computer Assistant / Software Support Executive to join our team. The successful candidate will install and configure computers, printers, and POS hardware, provide on-site customer training, and assist customers in using our billing software efficiently.

Responsibilities

  • Install and configure Windows operating systems.
  • Install and troubleshoot printers, barcode scanners, cash drawers, and POS hardware.
  • Install and configure our POS and billing software.
  • Visit customer locations across the UAE for software installation and training.
  • Train customers on billing, invoicing, sales, inventory, purchases, reports, and daily operations.
  • Provide basic troubleshooting and technical support.
  • Coordinate with the support team to resolve customer issues.
  • Maintain installation and service records.
  • Deliver professional customer service during on-site visits.

Requirements

  • Good knowledge of Windows installation and computer troubleshooting.
  • Experience installing printers and basic networking.
  • Experience with POS, ERP, Billing, or Business Software is preferred.
  • Good communication skills in English. Arabic is an advantage.
  • Willingness to travel to customer locations across the UAE.
  • UAE Driving License is preferred.
  • Basic knowledge of Microsoft Office.

Job Details

  • Location: Sheikh Zayed Road, Dubai
  • Working Hours: 12:30 PM – 9:00 PM
  • Weekly Off: Sunday

Salary & Benefits

  • Guaranteed Salary: AED 2,500 per month
  • Performance-based incentives available.
  • Training and career growth opportunities.


Skills

Windows Installation

Printer Installation

Networking

Billing Software

This job post has been translated by AI and may contain minor differences or errors.

Preferred candidate

Residence location
United Arab Emirates
Career level
Fresh graduate
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