E-commerce Executive (Amazon & Marketplace)

We're hiring an E-commerce Executive for a well-established, 50-year-old diversified business group in the UAE. The organization has a strong presence across multiple industries, including retail, distribution, and manufacturing. They are present in 6 countries, with their headquarters in the UAE.

This role is ideal for someone who is passionate about e-commerce, data-driven, and experienced in managing Amazon marketplaces.

• Bachelor's degree in Business, IT, or a related field (fully attested degree is mandatory for consideration).
• 2–3 years of experience in e-commerce marketplace management, preferably with Amazon Seller & Vendor Central.
• Hands-on experience in product listing optimization, ASIN creation, and catalog management.
• Strong understanding of Amazon policies, account health, and listing best practices.
• Analytical mindset with the ability to interpret data and improve performance.
• Experience in inventory coordination and fulfillment processes.
• Proficiency in Excel or Google Sheets.
• Familiarity with tools such as Helium10, Jungle Scout, or similar platforms is a plus.

Key Responsibilities

1. E-Commerce Sales & Performance Management

• Manage and optimize e-commerce platforms and online marketplaces, with a primary focus on Amazon Seller Central and Vendor Central.
• Drive online sales growth across a catalog of 3,000+ SKUs.
• Monitor key metrics such as sales, traffic, conversion rates, Buy Box performance, and customer engagement.
• Create and optimize product listings (ASIN creation, titles, descriptions, backend keywords, A+ content).
• Ensure listings are accurate, high-quality, and aligned with marketplace best practices.
• Implement pricing strategies, promotions, cross-selling, upselling, and bundling initiatives to improve performance.

2. E-Commerce Operations & Customer Experience

• Maintain inventory accuracy across platforms and minimize stockouts through effective coordination with warehouse teams.
• Ensure smooth order processing by working closely with logistics and fulfillment teams.
• Monitor account health metrics (ODR, late shipment rate, policy compliance, listing issues).
• Manage customer interactions, including inquiries, reviews, and complaints.
• Handle Vendor Central purchase orders and replenishment processes.
• Prepare monthly performance reports with insights and recommendations.

3. Projects & Cross-Functional Collaboration

• Support marketing initiatives, campaigns, and product launches across marketplaces.
• Collaborate with internal teams (marketing, logistics, product) to align on business objectives.
• Assist in creating compelling product pages and promotional content.
• Contribute to seasonal campaigns and sales initiatives.