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Dynamics 365 Functional Consultant

14 days ago 2026/10/18
Other Business Support Services
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Job description

Blackford Tech require an experiences Dynamics 365 Functional Consultant / Technical BA who can demonstrate strong Dynamics 365 experience.
You must be capable of analysing the client’s current in scope processes, designing the target-state process in Dynamics, performing fit-gap analysis, assessing and mapping source data into Dynamics, supporting workflow/configuration, documenting the solution design, driving UI/UX aspects and assisting with testing, user training, go-live, and ELS.
Strong experience with Business Process Flows, Dynamics Sales configuration, source-to-target mapping, and stakeholder workshops is essential.
Employment Visa Health Insurance Career Path Business process discovery and requirements analysis Business process flow design for both existing and new products & services Configure capability in Dynamics 365 Provide guidance and expertise with workflow and automation Provide input, guidance and technical insight into any UI/UX aspects required Data mapping and Dynamics data model review Solution design and documentation Implement the workflow configuration in Dynamics Data loading into Dynamics Testing, training, and early life support capability MUST HAVE KEY SKILLS Able to demonstrate experience as a Dynamics 365 Functional Consultant / Technical BA delivering Dynamics 365 process analysis and solution design for new and existing products, verticals and processes Strong background in supporting UI requirements, look and feel plus delivery of optimised UX experiences Strong hands-on experience with Dynamics 365 configuration, including Business Process Flows, forms, views, fields, and business rules Proven capability in workshop facilitation, requirements capture, current-state / future-state process mapping, and fit-gap analysis from Lead to Contracting Proven capability in solution design and Dynamics configuration for the addition of new products and services Strong understanding of Dynamics data structures, source-to-target mapping, and data migration considerations Experience documenting solution design, including process flows, field/data requirements, business rules, problem statements, assumptions, risks, and dependencies Experience supporting UAT, user training, go-live, and Early Life Support for Dynamics 365 implementations Deep expertise in the Microsoft Dynamics 365 (D365) Sales module, with strong CRM experience and proven ability to leverage built-in AI agents and capabilities within D365.
Previous experience in Tech companies having a business model which encompasses products and professional services
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