Bayt.com
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Customer Service Executive

30+ days ago 2025/07/22
Full time
1-9 Employees

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Job description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Proven customer support experience.
  • Adept in using customer relationship management software to offer the best client services.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Excellent communication and presentation skills.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Fluent in operating the latest computer software and online tools.
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Rapid Rise Marketing and Management
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We are a premier provider of Management, IT Solutions, Business Setup, and HR Services in the UAE. At Rapid Rise Solutions, we pride ourselves on delivering innovative, customized, and results-driven solutions that set us apart in a competitive market.

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