Commercial Manager

Black & Grey HR is recruiting for a reputed company operating within the trading, logistics, and shipping sector. Our client is looking for a Commercial Manager / Assistant Commercial Manager who will support commercial and operational activities while ensuring smooth coordination between clients, internal departments, and service providers. The ideal candidate should possess strong account management and operational coordination skills, along with the ability to prepare reports and support sales activities effectively.

Key Responsibilities

Account Management & Client Coordination

-Maintain strong relationships with existing clients and ensure high levels of customer satisfaction.

-Support the sales and commercial teams in managing customer requirements and follow-ups.

-Coordinate with clients regarding operational updates, service requirements, and documentation.

-Assist in resolving customer concerns and ensuring timely service delivery.

-Oversee and support daily operations management activities related to logistics, shipping, or trading operations.

-Coordinate with internal departments and external stakeholders to ensure smooth operational flow.

-Monitor operational performance and maintain service standards.

-Support the preparation of commercial documents, quotations, and operational reports.

-Prepare periodic reports related to operations, sales support, and customer accounts.

-Maintain accurate records, documentation, and client data.

-Track operational and commercial performance metrics and provide updates to management.

-Ensure timely submission of reports and operational updates.

-Bachelor’s degree in business administration, Logistics, Supply Chain, or a related field.

-5–8 years of experience within trading, logistics, shipping, or freight forwarding industries.

-Strong experience in account management, operations coordination, and supporting commercial/sales activities.

-Excellent organizational, reporting, and operational management skills.

-Good understanding of logistics or shipping operations.

-Strong communication and interpersonal skills.

-Must be fluent in either Korean or Chinese (Mandarin).

-Proficiency in MS Office applications.

-Ability to work effectively in a fast-paced environment.