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Commercial Agent (Mushrif Mall)

2 days ago 2026/08/28
Other Business Support Services
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Job description

As a Commercial Agent at our Mushrif Mall kiosk in Abu Dhabi, you will be the face of our company, helping customers navigate the process of buying or selling pre-owned cars.

This role is open to UAE Nationals and focuses on supporting Kavak’s purchase team. You will guide customers through the process of buying or selling pre-owned vehicles while ensuring a seamless and professional customer experience. Your role is essential in building trust, maintaining client relationships, and delivering excellence in automotive retail.

Requirements
  • UAE National with Family Book
  • English proficiency, as well as Arabic. 
  • Positive attitude and integrity to build trust and achieve success while offering a jaw-dropping experience to our customers
  • Minimum 1–2 years of experience in Customer facing roles, Call Center, Appointment Coordination, or a related role.
  • Confident using CRM, scheduling tools, and digital communication platforms.
  • Customer-first mindset with a calm, professional, and solution-oriented approach.
  • Team player who collaborates effectively with teams.
  • Excellent verbal and written communication skills
  • A deep understanding of our value proposition and the ability empathise with others
  • Ability to handle rejection, stay motivated, and adapt to changing circumstances


Benefits
  • Life insurance
  • Preferential price for retail cars upon completion of probation period
  • 22 working days of holidays
  • Diverse and inclusive company culture: our team that spans continents, cultures, and backgrounds. This diverse workforce brings together a wealth of ideas and experiences, enriching your professional journey
If you are passionate about delivering exceptional customer experiences, thrive on challenges, and seek to be part of a mission-driven team, KAVAK is the ideal place for you!


This job post has been translated by AI and may contain minor differences or errors.
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