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Closing date: 01/05/2026
Number of positions: 1
Recruiter name: Fatma Alharthi
Reference number: 69612
Workplace Type:
Mediclinic City Hospital | Dubai | United Arab Emirates
To oversee, manage and monitor the overall patient and client experience, including the coordination of client relations services for the business unit
To attend to all patient queries related to health packages offered and promote relevant services to clients
To monitor and oversee the patient journey experience for all VIP and international visiting patients
Effectively manage all administrative matters related to complaints
Conduct daily in patient rounds to monitor and manage patient satisfaction
A relevant Bachelor's Degree or Diploma from an accredited institution
At least 2-3 years' experience in a customer service setting in healthcare
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family
You'll no longer be considered for this role and your application will be removed from the employer's inbox.