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Cleaning Services Operations Manager

30+ days ago 2026/07/13
Other Business Support Services
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Job description

We are seeking an experienced Operations Manager to oversee the daily and strategic operations of a cleaning services business. This role involves supervising a large field team, ensuring contract delivery, maintaining service quality, and managing client relationships.


Key Responsibilities:
  • Lead and manage supervisors, drivers, and cleaners across multiple locations


  • Implement and monitor cleaning schedules and service contracts


  • Handle client acquisition, retention, and complaint resolution


  • Coordinate manpower planning, recruitment, and training


  • Ensure health and safety standards are met on all job sites


  • Manage inventory, procurement, and logistics of cleaning supplies


  • Monitor operational costs and suggest efficiency improvements


  • Generate performance and compliance reports for management


Requirements:
  • 5–7 years of experience in cleaning/facilities management (UAE/GCC preferred)


  • Strong leadership, organizational, and team coordination skills


  • Good knowledge of cleaning tools, materials, and service protocols


  • Fluent in English (Hindi/Nepali is a plus); strong reporting skills


  • Valid UAE driving license preferred but not mandatory


  • Strong client-facing and communication abilities



This job post has been translated by AI and may contain minor differences or errors.

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