Cell Therapy Account Lead (CTAL)

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Key Account Management – Pharm (No Commission)

Job Category:

Professional

All Job Posting Locations:

Dubai, United Arab Emirates

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Cell Therapy Account Lead (CTAL) role based in Dubai, UAE.

Purpose: The CTAL serves as a business partner to the site CAR-T lead physician, hospital management, and quality team. The role is responsible for developing the overall J&J cell therapy site strategic plan, acting as the primary point of contact for site setup and certification, and delivering a best-in-class stakeholder experience. The CTAL also serves as a key partner during ongoing operations and supports sites in optimizing capacity over time.

You will be responsible for:

1- Pre-launch of CARVYKTI:

• Develops the overall J&J cell therapy site strategic plan

  
  
  

• Supports site selection and sizing assessments and develops the business case for site eligibility

  
  
  

• Activates sites and establishes relationships with key stakeholders and decision-makers for certification purposes

  
  
  

• Facilitates the transition of clinical sites into certified commercial sites

  
  
  

2- Operates as the single face to the site to enable a best-in-class experience during site certification and activation: Plans, tracks, and monitors the timely activation of JNJ’s CAR-T sites. Key activities include:

• Coordinates all J&J stakeholders involved in site certification, including the Site Certification Squad, the EMEA COE, and the OpCo/cluster medical teams

  
  
  

• Drives the contracting process by working with legal professionals to ensure it is streamlined for hospital teams

  
  
  

• Works with the supply chain, quality, regulatory, legal, compliance, and medical teams to establish site protocols and processes around CAR-T

  
  
  

• Ensures the implementation of cell therapy operations within hospital guidelines

  
  
  

• Develops a site certification training strategy tailored to each site and orchestrates its delivery

  
  
  

3- Post-approval of CARVYKTI - Acts as a key site partner:

• Facilitates contracting and economic processes

  
  
  

• Coordinates the creation of the account plan and the implementation of related activities

  
  
  

• Maintains relationships with key hospital decision-makers to ensure continued access to cell therapy, with support from market access representatives as needed

  
  
  

• In collaboration with the Cell Therapy Coordinator, resolves issues during ongoing operations and navigates the JNJ network for direct access to appropriate resources

  
  
  

• Brings customer insights into the creation of brand and business strategies and materials Proactively identifies issues, opportunities, and solutions, and effectively communicates recommendations to brand and leadership teams

  
  
  

• Coordinates slot allocation and re-allocation to support product uptake

  
  
  

• Orchestrates site capacity mapping and site demand forecasting

  
  
  

• Oversees and monitors overall site operations using agreed metrics and reports to the CVT

  
  
  

• Drives site resourcing and capability discussions as needed

  
  
  

Qualifications / Requirements:

• Advanced degree in life sciences and / or business

  
  
  

• Bio/pharma experience needed, hematology / oncology or cell therapy experience desired

  
  
  

• Experience in a CRO, as an MSL or in Supply Chain is appreciated

  
  
  

• At least 5 years of prior experience in key account management in a healthcare environment

  
  
  

• Project management and hospital experience

  
  
  

#LI-Onsite

Required Skills:

Preferred Skills:

Clinical Experience, Communication, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Customer Knowledge, Data Reporting, Data Savvy, Developing Partnerships, Hematology, Market Knowledge, Oncology, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Proactive Behavior, Problem Solving, Sales, Sales Channels, Sales Trend Analysis, Strategic Sales Planning