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Business Development Executive-Auto Repair Workshop

30+ days ago 2026/07/13
Other Business Support Services
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Job description

1. Client Acquisition & Relationship Management
  • Identify, approach, and onboard new fleet clients, corporate accounts, insurance partners, and walk-in customers.


  • Maintain strong relationships with existing clients to ensure repeat business.


  • Conduct regular follow-ups with potential leads and convert them into active customers.


  • Schedule client meetings, garage tours, and service presentations.


2. Sales & Revenue Generation
  • Promote workshop services including mechanical repairs, electrical repairs, diagnostics, AC servicing, body shop works, periodic maintenance, and detailing.


  • Achieve monthly sales targets and KPIs.


  • Develop proposals, quotations, and service packages tailored to client requirements.


  • Upsell and cross-sell workshop services.


3. Market Research & Strategy
  • Study the local automotive market to identify business opportunities.


  • Monitor competitor pricing, offers, and service trends.


  • Suggest promotional activities, loyalty programs, and seasonal offers to increase revenue.


4. Customer Experience Support
  • Coordinate between customers and service advisors to ensure smooth service flow.


  • Follow up on customer satisfaction and collect feedback for improvement.


  • Assist in handling customer grievances and ensure timely resolution.


5. Reporting & Documentation
  • Maintain a database of leads, visits, conversions, and client interactions.


  • Prepare weekly and monthly business performance reports.


  • Track invoices, payments, and contract renewals for corporate clients.



Requirements Skills & Competencies
  • Strong communication, negotiation, and presentation skills.


  • Good understanding of automotive services, repairs, and workshop operations (preferred).


  • Ability to build professional relationships and manage key accounts.


  • Goal-oriented with a proactive and self-motivated approach.


  • Strong organizational and time-management skills.


  • Proficiency in MS Office (Excel, Word, PowerPoint).


  • Valid UAE driving license (preferred).


Qualifications
  • Bachelor’s degree in Business, Marketing, Automobile Engineering, or related field.


  • 1–2 years of sales/business development experience, preferably in the auto repair, automotive, or service industry.


  • UAE experience is a strong advantage.


  • Immediate joiners preferred.



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