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Assistant Store Manager | Retail | Kiabi

30+ days ago 2025/07/12
Full time
500 Employees or more · Retail & Wholesale
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Job description

Overview of the role

The Assistant Store Manager plays a pivotal role in the seamless operation of the store, acting as the primary leader in the absence of the store manager. The Assistant Store Manager will be accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

 

What you will do

  • Coaching, Team Management, Development of an Engaged Team.
  • Operational SOP, Drive operational & service excellence.
  • Deliver excellent visual merchandising standards.
  • Financial Management, Driving store sales and profit.
  • High level of customer service.


Skills

Required Skills to be successful

  • Previous managerial experience in retail, with proven track record of sales and profitability achievement.
  • Effective communication and interpersonal skills to effectively engage with team members at all levels, Good English skills.
  • Demonstrated commitment to putting the customer first, Ability to resolve customer issues and delivering outstanding service.
  • Strong organizational and problem-solving skills to manage complex operational challenges effectively.

 

What equips you for the role:


Qualifications & Experience:

  • Education: Diploma or equivalent
  • Experience: Minimum of 3 years' experience in retail operations at a supervisory level.


Behavioral Competencies:

  • Strong analytical and time management skills.
  • Excellent customer service.
  • Good communication skills
  • Collaborative teamwork approach.
  • Proficiency in managing processes and reporting.


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Al Futtaim Group logo
Al Futtaim Group
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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