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Assistant Relationship Manager - Mortgage

30+ days ago 2026/06/01
Other Business Support Services
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Job description

The mortgage professional will play a crucial role in Mashreq Mortgages department. They will be responsible for identifying and approaching potential customers, offering tailored mortgage solutions, and ensuring a seamless loan application process. This role is ideal for an individual with a passion for finance and a desire to help customers achieve their homeownership goals.



Responsibilities:
  • Source mortgage loans for salaried individuals and business owners in the UAE.
  • Build and maintain strong relationships with existing bank customers.
  • Identify potential borrowers and approach them with tailored mortgage solutions.
  • Guide customers through the loan application process, ensuring a smooth and efficient experience.
  • Stay updated with market trends and competitor offerings to provide the best mortgage solutions.
  • Collaborate with colleagues to cross-sell other bank products and services.
  • Ensure compliance with all regulatory and bank policies during the loan sourcing process.
  • Maintain accurate records and documentation for all mortgage loan applications.
  • Provide excellent customer service and build a positive brand image for the bank.

Qualifications:
  • A bachelor's degree in finance, business administration, or a related field.
  • Minimum 2 years of experience in mortgage loan sourcing or a similar role.
  • Strong knowledge of UAE mortgage market and regulatory environment.
  • Excellent communication and interpersonal skills for building customer relationships.
  • Ability to work independently and manage a pipeline of mortgage loan applications.
  • Proficiency in using mortgage loan processing software and MS Office.
  • Analytical skills to assess customer needs and offer suitable mortgage solutions.
  • A proactive and customer-centric approach to work.
  • Fluency in English and Arabic is preferred.
  • A valid UAE driving license is an advantage.
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