Sales Support (CPD)

Job Summary

We are looking for a CPD Specialist (Customer Project Development) to join our Commercial team in Gebze, Turkey. In this role, you will act as a key link between Account Managers and internal departments, ensuring smooth project execution and excellent customer service. You’ll manage workflows, pricing, and system updates in SFDC and SAP, while supporting documentation, sampling, and regulatory inquiries. This position is offering an opportunity to work in a dynamic, collaborative environment and gain hands-on experience with global processes and systems.

Where You’ll Make a Difference

• Manage project workflows to ensure smooth and timely execution.
• Coordinate with Account Managers to maintain accurate pipelines and support customer visits.
• Handle sample and quotation tasks, updating shared files and tracking progress.
• Prepare documentation and proforma invoices as needed.
• Execute SAP transactions for pricing, label information, and price checks.
• Serve as the main contact for forecast entries and customer-related system updates.
• Support regulatory inquiries and oversee bank sampling and selection processes.

What Makes You the Right Fit

• Bachelor’s degree in Business Administration, Supply Chain, or a related field.
• 1–2 years of experience in customer service, project coordination, or commercial operations.
• Familiarity with Salesforce (SFDC) and SAP systems is highly desirable.
• Strong MS Office skills (Excel, PowerPoint).
• Excellent communication skills in English (written and spoken).
• Ability to work under pressure and meet deadlines.
• Detail-oriented with strong organizational and follow-up skills.
• Collaborative, responsible, and customer-focused mindset.

How Would You Stand Out?

• Previous experience in a similar role within a commercial or project-driven environment.
• Proven ability to manage multiple priorities effectively.
• Strong problem-solving skills and proactive approach.

Why Choose Us?

• Be part of a dynamic commercial team driving impactful projects.
• Opportunity to work closely with cross-functional teams and develop your expertise.
• Gain hands-on experience with leading systems like SFDC and SAP.
• Contribute to delivering exceptional customer service and operational excellence.
• Work in a collaborative and supportive environment.
• Build valuable experience in a global organization.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more