Hostess (150059)

Welcome Hostess – InterContinental Grand Ankara (Opening Soon)

Be the First Impression of Luxury

At InterContinental Grand Ankara, we believe in the art of hospitality. We are seeking a professional, charismatic, and poised Welcome Hostess to join our team. As the first point of contact for our guests, you will set the stage for an unforgettable 5-star dining experience, embodying the elegance and warmth that define the InterContinental brand.

Key Responsibilities

• A Warm Welcome: Greet and bid farewell to guests with a genuine smile and a professional demeanor, ensuring they feel valued from the moment they arrive.

  
  

• Reservation Management: Efficiently manage bookings and organize seating arrangements to optimize restaurant flow and guest comfort.

  
  

• Guest Escort: Lead guests to their tables and present menus, providing a seamless transition into their dining experience.

  
  

• Operational Synergy: Coordinate closely with the service team to ensure smooth operations and timely communication.

  
  

• Brand Ambassador: Provide accurate information regarding menus, ingredients, and hotel services, tailoring suggestions to guest preferences.

  
  

• Atmosphere Maintenance: Ensure the reception area and dining environment remain immaculate, organized, and inviting.

  
  

• Personalized Service: Assist with special requests and guest relations to create "True Hospitality" moments.

  
  

Qualifications

• Language Skills: Fluency in both Turkish and English is mandatory to effectively communicate with our international and local clientele.

  
  

• Interpersonal Excellence: Strong communication skills with a natural ability to build rapport with diverse guests.

  
  

• Professional Presence: A positive attitude and a polished, professional appearance.

  
  

• Resilience: Ability to maintain high standards of service during busy shifts and high-pressure situations.

  
  

• Experience: Previous experience in the tourism, hospitality, or luxury dining sector is preferred.

  
  

• Eligibility: Only candidates holding Republic of Türkiye citizenship will be considered for this position.

  
  

Why Join Us?

At InterContinental Hotels & Resorts, we offer more than just a job; we offer a career. By joining our team in Ankara, you will:

• Work in a prestigious, international environment with a diverse guest profile.

  
  

• Benefit from professional development and global career opportunities within the IHG family.

  
  

• Be part of a supportive team culture that celebrates excellence and sincerity.

  
  

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?