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Employee Experience Specialist
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Location: Istanbul, Turkey
Job type: Permanent, Full time
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About the job
Our Team
At Sanofi, our People Services team is at the heart of everything we do — supporting the people who make miracles happen every day. The People Services team in Eurasia is a dynamic, collaborative group dedicated to delivering an outstanding employee experience from day one to every milestone that follows. We work at the intersection of people, processes, and technology, ensuring that every employee feels supported, informed, and valued. If you care about making a real difference in people's working lives, you'll feel right at home with us.
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Main responsibilities
Employee Support
• Act as the first point of contact for employee inquiries, providing timely, accurate information or connecting employees with the right resources
• Manage end-to-end onboarding and offboarding processes to ensure a smooth experience for all employees
• Support personnel administration tasks including employment certificates, visa documentation, and other employee requests
• Serve as a key liaison between internal teams and external partners
Data & Systems
• Create and maintain accurate employee records in Workday (our HR information system), ensuring data is always up to date
• Manage Workday master data and support the employee self-service platform in collaboration with the People Services team
• Process all job changes and ensure new hires are set up in Workday in a timely manner
• Track and follow up on key performance indicators (KPIs) for People Services tasks
Payroll & Benefits
• Prepare and submit accurate payroll inputs to the payroll department on time
• Follow up on legal payment requests
• Support benefits administration (medical plan, lunch tickets, and other employee benefits)
• Manage the employee reward platform
• Handle expatriate transactions and related processes
Compliance & Partnering
• Ensure all activities comply with data privacy regulations and internal policies
• Proactively identify and escalate potential risks to your manager in a timely manner
• Partner with the People Services team and business stakeholders to deliver consistent, high-quality HR support across the Turkey & Levant organization
• Uphold ethical leadership and environmental and safety standards in all activities
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About you
We're looking for someone who brings curiosity, care, and a collaborative spirit to everything they do. Here's what will set you up for success in this role:
• Experience: Min. 2 - 3 years of experience in Human Resources, People Operations, or a related field
• Soft skills: Clear and empathetic communicator; collaborative team player; proactive and results-focused; adaptable and open to change; able to handle sensitive information with discretion; comfortable taking initiative and knowing when to escalate
• Technical skills: Familiarity with HR processes and systems (experience with Workday is a must); solid understanding of People Services topics including payroll, benefits, and personnel administration; comfortable working with data and tracking KPIs
• Education: University degree or equivalent
• Languages: Fluency in Turkish and advanced level of English (written and spoken) is a must
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Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
#LI-EUR
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
You'll no longer be considered for this role and your application will be removed from the employer's inbox.