Retail Sales Executive

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

• Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs;
• Establish solid relationships with customers, cross/upsell and deliver excellent product awareness;
• Ensure the shop is kept clean and tidy at all times;
• Maintain an awareness of all products, promotions, advertisements and new releases;
• Ensure proper display and visual merchandising standards according to communicated guidelines at all times;
• Assist in processing and replenishing merchandise and participate in the receipt of stocks;
• Recognize security risks and thefts and handle situations as fast and professionally as possible;
• Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention;
• Complete necessary trainings, enroll to training portals and maintain the latest certificates;
• Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

• High School Diploma or a Bachelor’s/Technical degree;
• Minimum of 1 years of relevant work experience;
• Proficiency in Slovenian and advanced knowledge of English;
• Excellent communication skills and strong organizational abilities;
• Strong results-driven mindset with a focus on customer satisfaction.

• A competitive salary package based on your performance;
• An exceptional opportunity for professional growth and career advancement;
• A friendly and supportive team, a pleasant working environment, and a culture that promotes goal achievement and a healthy work-life balance;
• Employee discounts in accordance with internal company policies.