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Trend Dept. Supervisor

5 days ago 2025/09/01
Full time
100-499 Employees · Retail & Wholesale

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Job description

The Trend Department Supervisor plays a crucial role in the retail and wholesale industry, particularly in managing and directing the operations of the trend department. This position requires a candidate who can effectively lead a team and ensure that the department meets its sales and operational goals. The supervisor will be responsible for overseeing daily activities, ensuring excellent customer service, and analyzing market trends to guide merchandising strategies. Additionally, strong communication skills are essential for collaborating with various teams within the store and providing detailed reports to upper management regarding departmental performance.

Responsibilities:

  1. Manage and direct the trend department team to achieve sales targets.
  2. Analyze sales data and market trends to identify new opportunities.
  3. Develop strategies to enhance customer experience and increase satisfaction.
  4. Organize and coordinate daily activities within the department to ensure smooth operations.
  5. Train and mentor new employees, providing ongoing support to the team.
  6. Collaborate with other departments to ensure alignment in achieving common goals.
  7. Prepare regular reports on departmental performance for upper management.
  8. Monitor inventory levels and ensure product availability.
  9. Implement suggestions for improving processes and procedures within the department.
  10. Engage with customers and address their feedback to improve service delivery.

Preferred Candidate:

  1. Previous experience in retail sales or department management.
  2. Strong communication skills and ability to work within a team.
  3. Ability to analyze data and make informed decisions.
  4. Excellent organizational and time management skills.
  5. Passion for providing exceptional customer service.
  6. Ability to handle pressure and meet targets effectively.
  7. Familiarity with current trends in the retail industry.
  8. Strong leadership skills and ability to motivate a team.
  9. Willingness to learn and adapt to rapid changes in the market.
  10. Proficiency in using retail management software.

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