Transform Care Digital Program Director

What you’ll do:

The KSA Transform Care Digital Program Director role is a position responsible for driving the digital transformation of healthcare delivery within company’s Transform Care program, positioning Saudi as a Lighthouse for MEA. The role focuses on defining and executing the digital health strategy and roadmap for Saudi and MEA—aligning global goals with local healthcare priorities. Acting as the bridge between global, regional, and local stakeholders, the Transform Care Lead collaborates with Commercial IT, medical, commercial, and government partners to introduce innovative digital solutions that improve patient outcomes and system efficiency. Key responsibilities include program management, stakeholder engagement, performance measurement, and capability building—ensuring that digital initiatives are implemented effectively, comply with local regulations, and deliver measurable impact. The position also involves influencing policy, fostering public-private partnerships, and positioning the market as a regional lighthouse for digital health innovation.

Strategy & Roadmap:
• Define and lead the implementation of the Transform Care digital roadmap in KSA, aligning with global, regional, and national healthcare strategies, as well as digital health goals.
• Translate strategic objectives into actionable, country-specific digital health initiatives in collaboration with Medical, Corporate Affairs, Commercial teams, and the broader healthcare ecosystem.

Stakeholder Engagement & Collaboration:"
• Serve as the primary liaison between global, regional, and local stakeholders to ensure digital solutions are tailored to local market needs, regulatory frameworks, and healthcare delivery challenges.
• Collaborate with external stakeholders, including government entities, hospitals, and technology innovators, to identify, prioritize, and introduce innovative digital technologies, pilot programs, and care models.
• Influence the external ecosystem through thought leadership, policy contributions, and public-private partnerships.

Program & Project Leadership:
• Lead the end-to-end lifecycle of digital Transform Care initiatives, including project setup, resource allocation, planning, build/development, quality assurance, piloting, go-live, and post-implementation support.
• Establish governance processes to monitor progress, proactively manage risks, ensure compliance with AZ policies and local regulations, and maintain high standards of data privacy and security.
• Support strategic workforce planning and change management to drive successful adoption of digital solutions.

Impact & Performance Measurement:
• Continuously monitor, evaluate, and communicate the impact of Transform Care initiatives to local and international stakeholders to maximize value and ensure sustainability.
• Identify opportunities for measurable business and patient impact, establishing KPIs and performance metrics for continuous improvement.

Capability Building & Reuse:
• Champion a culture of innovation and digital literacy across cross-functional teams, building internal capabilities and awareness of emerging technologies.
• Act as MEA Transform Care Lead for the digital Transform Care portfolio by fostering standardization, knowledge sharing, and reuse of assets, templates, and approaches across MEA markets—codifying lessons learned from KSA deployments.

Essential for the role:
Embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be.

Essential Capabilities:
Digital & Technical Expertise:
• Demonstrated expertise in defining and implementing end-to-end digital programs and projects, leveraging advanced technologies such as AI/ML, RPA, VR/AR/XR, IoT/wearables, telehealth, and digital health providers and platforms.
• Strong experience in vendor management, procurement, contract negotiation, and budgeting for large-scale digital initiatives.
• Proficiency in Agile/Scrum methodologies, digital product management, design thinking, and lean startup approaches for rapid solution delivery and iteration.

Leadership & Stakeholder Management:
• Exceptional communication, influence, and leadership skills, with the ability to inspire and drive cross-functional teams.
• Strong stakeholder management and influencing skills, capable of engaging senior leadership, government bodies, healthcare providers, and internal teams.
• Track record of delivering measurable impact through digital initiatives, including KPIs related to operational efficiency, patient outcomes, or business growth.

Regulatory & Global Experience:
• Knowledge of local and regional healthcare regulations, data privacy, and cybersecurity requirements is highly desirable.
• Multicultural and multinational experience preferred; fluency in English required, Arabic language skills an advantage.

Others:
• Innovation/Experimentation pipeline management in or with a Start-Up Ecosystem Experience
• Entrepreneurship training/ certification
• PMP certificate

Applicants should possess the following qualifications to go through initial screening:

• 10+ years of progressive experience in digital transformation, digital health, or technology-driven healthcare initiatives, with at least 5 years in a leadership or program director role.
• Proven experience in the pharmaceutical or life sciences industry, with strong business acumen and familiarity with commercial, medical, and corporate operations. Cross-industry experience (e.g. healthcare, tech, consulting) is a plus