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Tele Sales Agent

30+ days ago 2025/07/19
Saudi nationals
Full time · 2+ Years of experience
500 Employees or more · Medical Clinic

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Job description

Providing a professional, effective and advanced channel of communication with all Magrabi clients using MAGRABI call center technology and software in order to better serve, respond and interact with all Magrabi clients and prospects while applying MAGRABI standards of service.

Skills


  • Handle all outbound calls to Magrabi clients and book appointments on the system.
  • Respond to all clients queries as per MAGRABI standards and policies.
  • Participate in daily, weekly, monthly patient satisfaction outbound surveys.
  • Handle patient complaints as per MAGRABI policies and procedures.
  • Send confirmatory text short messages via MAGRABI SMS application after appointment setting.
  • Participate in outbound calls for appointment cancelations.
  • Undertake any other task given by the up line direct supervisor within the realm of his/her knowledge and abilities. 


Preferred candidate

Years of experience
Min: 2
Nationality
Saudi Arabia
Gender
Female
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Magrabi Hospitals & Centers logo
Magrabi Hospitals & Centers
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Founded in 1955, Magrabi Hospitals & Centers Group is the first private specialized facility in the Middle East and Africa and now we are proud to be the largest Sub-Specialized Medical Care network in the region existing in 27 Locations & 6 Countries across Middle East. Over the years, Magrabi Hospitals & Centers Group has become a symbol for excellence in the Eye care and Dentistry care fields with its heritage, the most skilled internationally trained doctors, exceptional services, state-of-the-art technology and ultra modern facilities offering world-class healthcare.

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