Services Planning & Operation Lead

The Services Planning & Operation Lead is a pivotal role within the facilities and property management sector, particularly for organizations that operate in airport environments. This position requires a strategic thinker with substantial experience in airport operations, ensuring that all services are delivered efficiently and meet the unique demands of the aviation industry. The successful candidate will be responsible for overseeing the planning, execution, and optimization of services, while collaborating with various stakeholders to enhance operational effectiveness and customer satisfaction. A strong background in facilities management, combined with airport experience, is essential for this role.

Responsibilities:

1. Develop and implement operational strategies tailored to the specific needs of airport facilities.
2. Lead a team of service personnel, ensuring compliance with aviation regulations and high-performance standards.
3. Coordinate with airport authorities and other departments to align service operations with overall airport objectives.
4. Monitor service performance metrics and conduct regular reviews to identify areas for improvement.
5. Ensure adherence to health, safety, and environmental regulations specific to airport operations.
6. Manage budgets and resources effectively to enhance operational efficiency within airport facilities.
7. Conduct audits and inspections of airport facilities to maintain quality standards and compliance.
8. Build and maintain strong relationships with airport stakeholders and clients to improve service delivery.
9. Provide training and development opportunities for team members focused on airport operations.
10. Stay informed about industry trends and best practices related to airport facilities management.

Preferred Candidate:

1. Significant experience in facilities management within an airport environment.
2. Strong leadership and team management capabilities.
3. Excellent communication and interpersonal skills, particularly in a multicultural setting.
4. Analytical mindset with a focus on data-driven decision-making in airport operations.
5. Ability to work under pressure and manage multiple priorities in a dynamic environment.
6. Proficient in project management methodologies relevant to airport facilities.
7. Strong problem-solving skills with a proactive approach to operational challenges.
8. Familiarity with aviation health and safety regulations.
9. Customer-oriented mindset with a commitment to service excellence in airport operations.
10. Willingness to adapt to evolving technologies and operational changes in the airport sector.