Senior Business Analyst

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and  Kafu Games, the largest esports tournament platform in MENA.

Key Responsibilities:

• Collaborate with the stakeholders to identify and prioritize the business needs, scope of work, and requirements.
• Write clear and comprehensive, internal and external documentation such as business requirements documents (BRDs), functional specifications, use cases, process flows, and user stories.
• Effectively communicate requirements, key insights, and findings to cross-functional team members, management, and other stakeholders.
• Monitor project status by performing a daily follow-up with the teams, resolving problems, publishing progress reports, and recommending actions.
• Conduct meetings and presentations to share ideas and findings.
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
• Facilitate meetings and workshops to gather feedback, and ensure alignment between business objectives and project deliverables.
• Create training materials, conduct user training sessions, and facilitate the transition to new processes, systems, or solutions.