Restaurant Manager

Job Summary

We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our high-end restaurant. The ideal candidate will ensure operational excellence, uphold brand standards, lead a motivated team, and provide exceptional guest experiences.

Operations Management

• Oversee daily FOH & BOH operations in line with SOPs and hygiene standards
• Ensure smooth restaurant opening and closing procedures
• Resolve customer complaints and maintain high service quality
• Monitor inventory, waste, and cost control to meet budget targets
• Coordinate with procurement and kitchen on stock, quality, and efficiency

Team Management

• Lead, train, and motivate FOH and BOH teams
• Prepare weekly schedules and manage staffing needs
• Conduct team briefings, evaluations, and performance appraisals
• Coordinate with HR on hiring, training, leaves, and disciplinary actions

Financial Oversight

• Assist in preparing and managing the annual budget
• Monitor daily sales reports, guest checks, and discounts
• Ensure compliance with financial procedures and cash handling policies
• Maximize profitability through upselling and portion control

Guest Experience

• Monitor guest satisfaction and act on feedback
• Ensure timely and professional service from arrival to departure
• Anticipate guest needs and build lasting relationships with VIP clientele

Administrative Duties

• Complete daily reports and submit monthly operational reviews
• Maintain proper communication with senior management on goals and challenges
• Ensure accurate documentation of schedules, incidents, and reports