Submitting more applications increases your chances of landing a job.
Here’s how busy the average job seeker was last month:
Opportunities viewed
Applications submitted
Keep exploring and applying to maximize your chances!
Looking for employers with a proven track record of hiring women?
Click here to explore opportunities now!You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for
Would You Be Likely to Participate?
If selected, we will contact you via email with further instructions and details about your participation.
You will receive a $7 payout for answering the survey.
We are seeking a motivated Product Support Specialist to serve as the primary point of contact for internal users and external clients across our digital platforms, working closely with the product and IT teams to resolve issues and drive continuous improvement.
Key Responsibilities:
Respond to user enquiries across email, phone, and digital channels in a timely and professional manner
Log, track, and update support tickets accurately with issue details and resolution outcomes
Troubleshoot and resolve user-reported issues using standard diagnostic procedures
Follow up with users post-resolution to confirm full closure and satisfaction
Identify and report recurring issue patterns to support product improvement decisions
Capture user feedback and enhancement requests to support product backlog review
Bachelor's degree in Information Technology, Management Information Systems, or a related technical field
Fresh graduate or up to 2 years of experience; relevant internship or part-time experience is an advantage
Strong communication skills, both written and verbal
Basic understanding of IT troubleshooting or helpdesk environments is an advantage
You'll no longer be considered for this role and your application will be removed from the employer's inbox.